What information do we collect and how?
The information collected on this site enables us to contact you should you send us an enquiry or subscribe to any of our mailing lists (postal or email). Depending on your enquiry, you may be asked for your name, postal address, telephone number and email address. You should not submit the data unless you are happy to do so.
Users are under no obligation to provide this information.
When you send money to 4dc, we ask you to provide information related to each transaction, consisting of the amount of the transaction, the job reference number for the goods or services and contact details (name, address, email address, or phone number). We retain a record of the transaction but do not retain any personal or financial information once the transaction has been completed.
Sharing of personal information
On occasion, we may run a competition in our Onward newsletter. Should we need to send the winner’s contact details of this competition to an outside supplier, this company will not retain, share, store or use personally identifiable information for any secondary purposes.
Where does your data go?
In accordance with the Data Protection Act 1998, in the event the winner’s data is transferred outside the European Economic Area we will ensure that it is only transferred to a country or territory that ensures an adequate level of protection for personal data. 4dc will not sell or rent any of your personally identifiable information to third parties, and will only disclose this information in the limited circumstances and for the purposes described in this policy.
For any data that has been collected, we will retain the personal data for as long as needed unless the individual has requested its removal.
Website Traffic Information
Because of the way that World Wide Web communication standards work, when you arrive at or leave the 4dc website, we automatically receive the web address of the site that you came from or are going to. We also collect information on which pages of our website you visit while you are on the 4dc site, IP addresses, the type of browser you use and the times you access our website. We use this information to try to understand our customers’ preferences better and to manage the load on our servers, so as to improve our service and your experience with 4dc.
How do we use the information?
We collect and use your personal information to improve our website, our services and to inform you of other products or services available from us, our sister companies or affiliates. You will always have the option to unsubscribe.
This web site takes every precaution to protect our users’ information. When users submit sensitive information via the web site, your information is protected both online and off-line.
Cookies store details such as the pages visited, your preferences on a site, your browser settings and repeat visits.
We use IP addresses to analyse trends, administer the site, track user movement and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
Customer Service Correspondence
If you send us correspondence, including emails and faxes, we retain such information in the records of your account. We retain these records in order to keep records of our relationship, to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
Questionnaires, Surveys and Profile Data
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users’ interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
Changes to this Policy
We are committed to protecting your privacy and the site complies with all relevant laws applicable to the United Kingdom. If you have any concerns over security of your personal details, or any other customer services related issues, please send an email to [email protected].